Jetstar passenger fumes after 900g mistake lands her a hefty fee - but not everyone is on her side
- Traveller hit with $75 fine
- She did not book her excess baggage
- READ MORE: Jetstar passengers endure nightmare flight
A Jetstar passenger has slammed the airline after she was forced to fork out an extra $75 to board her flight because her baggage went over the weight limit.
Monique McCreanor had booked a flight from Melbourne to Sydney on Saturday after she won a fitness competition called Deka Strong.
Ms McCreanor explained in a TikTok video that she had stayed back to accept the prizes and changed her flights last minute as a result.
'I stayed around for the podium ceremony which means that I booked new flights so that I could do that,' she said.
'I had to book with Jetstar because Virgin didn't have later flights.'
Ms McCreanor urged travellers to be aware of declaring their excess carry-on baggage (pictured) to avoid paying the hefty fine
Ms McCreanor, who made a last minute dash to the airport, was told that her carry-on baggage was 900g over the 7kg limit.
'I got hit with $75,' she said.
She urged travellers to book extra checked baggage before they board their flight to avoid the same problem before claiming the extra $75 was excessive.
'$75 is a little steep for just 900grams overweight,' she said.
Ms McCreanor said had she known about how much it would cost to pay for excess baggage, she would have booked the extra amount for a cheaper rate.
Social media users were left divided over her experience with some saying in a now deleted video that she should have known better.
'No sorry, it clearly gives [a] weight allowance. You went over, you pay,' one wrote.
'Seriously it doesn't matter who you are with, you will have to pay any way, they are (sic) the rules,' another added.
Others shared their own experience of paying for excess baggage.
'They did this to me on my honeymoon... I was p****d,' one said.
Monique Mccreanor (pictured) was forced to fork out the extra amount to board her flight as her carry-on baggage was over the weight limit
A Jetstar spokesman told Daily Mail Mail Australia that the airline has strict restrictions in place for travellers carrying excess baggage.
'Our carry-on baggage restrictions are designed to ensure a smooth boarding process, enough room to safely and comfortably stow all carry-on items and the correct weight and balance for take-off,' he said.
'We offer customers incredibly low fares which all include carry-on baggage allowance of seven kilograms across two items and the option to ask about pre-purchasing up to 14 kilograms.'
The spokesman said the $75 takes into account passengers who have not pre-booked any excess carry-on baggage.
Travellers who arrive at the boarding gate carrying more than 7kg of carry-on baggage, will have to pay a fee of around $80 for domestic flights.
Customers can also choose to purchase the +7kg Extra Carry-On Baggage which costs $75.
Travellers have been advised that it is cheaper to purchase excess baggage when booking the flights.
A Jetstar flight to Bali was forced to turn back and land in Melbourne after a passenger (pictured) went on a wild tirade
