The Washington PostDemocracy Dies in Darkness

Widespread 911 outages hit several states

Updated April 18, 2024 at 9:57 a.m. EDT|Published April 18, 2024 at 7:45 a.m. EDT
Las Vegas was among the areas experiencing outages of 911 lines. (Darwin Brandis/Getty Images)
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Four states have experienced widespread outages of 911 lines, affecting emergency calls throughout South Dakota and swaths of Nebraska, Nevada and Texas overnight, officials said.

Most lines were down for one to two hours, although services appeared to be gradually restored overnight.

The exact nature of the outage appeared to vary across states — some 911 systems reported problems with calls from landlines, while others said customers using mobile phones were struggling to get through. Some police departments or sheriff’s offices said that 911 callers were receiving a busy signal, and they encouraged people to contact them via non-emergency numbers or by text.