- + Banking giant HSBC sued by Australian regulator for allegedly failing to protect customers from $23 million in scams—The corporate watchdog says the bank was aware of the scams but failed to take action quickly enough to protect customers.
- + Banking giant HSBC sued by Australian regulator for allegedly failing to protect customers from $23 million in scams —The corporate watchdog says the bank was aware of the scams but failed to take action quickly enough to protect customers.
- + Banking giant HSBC sued by Australian regulator for failing to protect customers from $23 million in scams —The corporate watchdog says the bank was aware of the scams but failed to take action quickly enough to protect customers.
- + Card surcharge ban and a new face for direct debits among 2025 Aussie payment predictions—‘It’s only a matter of time.’
- + NAB reveals it will scrap passwords in major upcoming change to its online banking amid digital boom—The change is expected to be rolled out for customers ‘over the next few years’.
- + Now is the time to do a bank account health check, with Australians stung billions of dollars in fees—Australian households paid $3.37 billion in bank fees in 2022-23.
- + WA Police charge four men who allegedly spent $350,000 they stole through ‘sophisticated’ scam—Four men have now been charged following a year-long investigation into the ‘sophisticated’ plot.
- + CommBank backflips on account changes and withdrawal fees amid customer backlash—‘This is based on us listening to our customers.’
- + Labor minister Clare O’Neil slams CBA over $3 withdrawal charge when it moves customers to new accounts: ‘It’s Christmas’—‘This is not something the bank should be doing.’
- + CommBank slammed for charging customers $3 to withdraw their own money—The assisted withdrawal fee has been branded a ‘kick in the guts for ordinary Australians’.
- + Commonwealth Bank to slug customers with new withdrawal fee in major change to bank accounts—Customers with Complete Access accounts will be transitioned to Smart Access accounts, which come at a cost.
- + How a Westpac staff member saved Peter from losing $1.2 million—Peter was transferring money to a trusted conveyancer while purchasing a new home when things went awry.
- + Commonwealth Bank outrages Western Sydney community over closure of Doonside branch—A local politician has called the closure a ‘devastating loss for our community’.
- + Commonwealth Bank under fire for ‘bullying’ staff over return to office demand, threatens bonus cuts—‘We continue to see some patterns of attendance that are falling short.’
- + Commonwealth Bank reverses duplicate transactions and vows fee refunds—Customers with the major bank were impacted by a glitch that led to repeat transactions.
- + Commonwealth Bank hit by glitch ‘duplicating’ customer transactions—‘What the hell is going on?’
- + Cash is becoming harder to come by as ATMs and bank branches close across Australia, new Canstar report finds—‘Cash might not rule the roost any more, but there’s still plenty of Australians that rely on it.’
- + Government targets bank card surcharges, threatening outright ban on the fees in 2026—‘This is another step to protect Australians.’
- + ANZ cuts fixed rates on its home loans for owner-occupiers and investors days after NAB—Here’s what the change means for borrowers.
- + ‘Seems like a backward step’: Westpac scraps cardless cash withdrawal from ATMs across Australia from Friday —‘It seems incredibly sudden and unexpected.’
- + Experts say Albanese’s proposed telco and bank scam compensation scheme places ‘burden’ on victims—A proposed law would mean some Australians would be compensated after being caught in a scam. But experts say the process places a new ‘burden’ on vic...
- + NAB cuts fixed rates for owner-occupiers, investors as ‘door open’ to official interest rates decrease next year—It’s expected the bank ‘certainly won’t be the last’ to follow the trend.
- + ANZ, Commonwealth Bank, Westpac, Bendigo and Adelaide Bank refund customers almost $25 million—Customers are receiving a share of $25 million. Here’s why.
- + ‘Suspicious’: ASIC fines Macquarie Bank $4.995m for ‘manipulating energy markets’—The bank failed to stop three of its clients placing ‘suspicious orders’.
- + Commonwealth Bank to trial AI chatbot in rollout of expanded AI-driven customer service—The trial of the new technology could replace some of the bank’s employees.
- + Former Aussie bank employee steals customer details to swindle $53,000 in their names—Suspicions over the 26-year-old man‘s activities were first raised in 2022.
- + NAB customers ‘thrown out’ of bank accounts amid ‘technical issues’—It is the second outage in as many months.
- + Bank of Queensland to sack 400 workers as digital move makes branches ‘no longer sustainable’—The job cuts have been branded a ‘devastating blow to workers’.
- + Bank of Queensland to reportedly sack as many as 600 staff—It’s part of what’s being described as a ‘simplification and digitisation drive’.
- + ‘Insane’ community response after Brisbane couple lose life savings to scam—The pair had saved nearly $98,000 for IVF treatment - and that was wiped out.
- + NAB cuts three-year fixed mortgage interest rate by 0.6 per cent —The move may offer ‘some relief’ to homeowners and prospective buyers.
- + The $20k that Colac teen Noah saved while couch-surfing wasn’t enough for a home. But that didn’t stop him—There is hope on the horizon as the dream of owning a home looks out of reach for many young Australians.
- + Protest closes ANZ office on King William St, Adelaide City—The ANZ branch will remain closed until protesters leave.
- + ‘A monumental facade’: ANZ, NAB, Commbank and Westpac pour billions into fossil fuels despite climate commitments—A new report has painted a damning picture of Australia’s biggest banks.
- + Bendigo Bank outage: Customers reporting issues with online banking services and app—Customers complained of being locked out of their accounts and unable to transfer money.
- + ACCC approves Armaguard bailout by major banks, grocery giants and Australia Post—There were concerns the country’s cash economy would not survive if action wasn’t taken.
- + ANZ named and shamed for charging dead clients—The bank’s actions have been described as ‘deeply concerning’.
- + NAB customers hit by widespread outages: ‘The app is down’—All technical issues have since been resolved.
- + ANZ bid for Suncorp's banking arm gets the go-ahead—The federal treasurer has approved ANZ's plan to buy the banking arm of insurer Suncorp in a deal worth up to $5 billion.
- + NAB introduces digital cards to banking app after high customer demand—It’s a feature customers have been long asking for - and it’s finally here.
- + Westpac sanctioned over Tennant Creek bank closure, threatening safety of locals—The industry watchdog says the bank’s move put customers at ‘high risk of harm’.
- + Armaguard gets $50 million bailout to keep cash moving—The future of cash has been secured for at least another year, after transporter Armaguard locked in a new agreement with their largest customers.
- + CommBank blamed as QLD business Street Feast sparks uproar by going cashless before backflip—‘It almost makes it feel like there’s a push to make it hard for businesses to operate.’
- + Westpac launches pay with Altitude Points credit card scheme—The bank insists the move is about ‘putting power back’ in customers’ hands.
- + Matthew was denied a common banking service because of his job. So he took the bank to court—‘When I told the staff member what I did for work he just hung up.’
- + Wells Fargo fires more than a dozen employees over sneaky WFH trick—The employees were caught red-handed.
- + Elizabeth was shaking as she walked up to Tania’s bank counter. Then she handed over a note—‘Something just seemed off.’
- + Banker blocks Aussie from transferring $100,000 for new car after spotting ‘big issue’—‘It didn’t add up.’
- + Sam was told he could be denied a home loan because he owed $2 on his Citibank credit card—An ‘oversight’ meant Sam missed his opportunity to buy the property he wanted.
- + Senate report recommends mandatory banking code of conduct to help protect regional Australians’ access to cash—As more and more banks shut branches, a new report has revealed the ‘urgent’ change that it says needs to be implemented.
- + ASIC slams ‘unacceptable’ conduct from banks including CommBank, Westpac, ING, NAB, and Bank of Queensland—‘Lenders ignored hardship notices, effectively abandoning customers who needed their support.’
- + All Macquarie Bank customers have four days until ‘digital only’ changes come into effect —The shift is part of the bank's gradual phasing out of cash.
- + Residents in the Blue Mountains in NSW left angered by decision to close nearest ANZ branch in Katoomba —‘It’s an outrageous disregard for customers.’
- + How Aussies will spend cash boost when stage 3 tax cuts come into effect on July 1—Taxpayers will pocket between $350 and $4500 extra annually when the tax changes come into effect in just under two months.
- + Warning for Android users over malware threat that can control phone, access bank details—New Android malware ‘poses a significant threat to the banking industry’.
- + All Macquarie Bank branches go cashless in shift to ‘digital only’ —Customers will be stopped from withdrawing and depositing cash and cheques this month.
- + HSBC banking scam victim Julie Khoo says home ownership dream shattered in minutes—‘I couldn’t look at myself. I was embarrassed and ashamed.’
- + Doing a subscription stocktake could save Australian families $670 a year, NAB analysis reveals—Experts break down the ‘daunting exercise’ that could save your household an average of $670 annually.
- + Why King River Tavern north of Albany has been a cash-only pub for 15 years —‘It’s kind of strange how everybody’s jumping up and down about it now.’
- + NAB employee saves Hobart man’s life savings by spotting scam —The teller’s gut feeling saved the elderly man from losing his life savings.
- + Australians are changing travel plans to save at least $300 a month, NAB consumer sentiment survey reveals —Battlers of all ages have been adding to their savings accounts and paying off more of their mortgages by cutting out this expenditure.
- + Money transporter Armaguard is in peril. Could cash be dead sooner than we think?—The nation’s only cash-in-transit company has been given a short-term lifeline - what does that mean for cash in Australia?
- + Commonwealth Bank customer’s scary online banking experience—‘That’s all I have, and I’ve worked so hard for it.’
- + HSBC Bank Australia coughs up thousands after ACCC cracks down on Consumer Data Right transparency—The bank paid penalties totalling $33,000 following two ACCC investigations.
- + Cash activists pull more than half a million dollars from Australian banks and ATMs for Cash Out Day—‘All the banks I went past had queues out the door.’
- + Westpac bank introduces new fraud tactic to save Australians millions in crackdown on scams—The Australian-first is being rolled out from today.
- + ANZ agrees to $57.5m settlement of lawsuit over credit card interest-free periods—ANZ has not admitted liability in settling the case over claims it retrospectively cancelled interest-free periods.
- + Major generational-wide concerns and rise in ATM withdrawals show push against cashless society—The report comes as some businesses move to only accept digital forms of payment.
- + Westpac left remote WA town with 700km trip to nearest the bank, inquiry told—Customer horror stories have emerged during a Senate inquiry into bank closures.
- + Westpac to close bank branches in Victoria and NSW —The move has been slammed by the Finance Sector Union.
- + Union slams decision to close all Bankwest branches in Western Australia and shift focus to digital services—‘This is an outrageous decision.’
- + Bankwest to close 45 branches in WA and rebadge 15 others as it transitions to a digital bank—The 129-year-old financial institution will be digital only from October.
- + NAB to shut down American established Diners Club Cards beginning April 15 —The card was officially launched in Australia in 1956.
- + Finance Sector Union hits back after Westpac cuts 62 local jobs and sends another 50 overseas—The latest move brings the number of Australian jobs canned by the bank so far this year to 132.
- + Man reveals 14-word sentence that outwitted NAB scammer —Ray said the scammer ‘had an excuse for everything’. But these are the words that shut him down.
- + NAB reveals new money-saving tool for ubank customers amid ‘loud budgeting’ trend—The new tools could help Gen Z customers save $450 a month.
- + ANZ customers report issues with EFTPOS and internet banking—Hundreds of customers have reported issues.
- + Rural town lost its last bank on the same day as flood—Aussie towns are ‘crippled’ by bank closures, an inquiry has been told.
- + Why Kununurra Coles in WA has temporarily stopped offering customers cash—‘We understand this is a challenging time for the community.’
- + Ubank, Beyond Bank and Bank Australia app and online banking problems resolved after widespread outage —‘We’re so sorry for the inconvenience and frustration this has caused’.
- + Sydney ANZ branches to scrap cash services—There has been a more than 50 per cent decline in in-branch cash transactions.
- + Aussie HSBC customers take on bank after text message leads to $1.25 million loss—‘I think it’s disgusting how the bank has dealt with the whole saga.’
- + More Commonwealth Bank branches to close in Queensland, NSW, Adelaide—The branches located in densely populated areas are set to be shuttered within weeks.
- + Perth man pockets rare $2 coin worth up to $110 while picking up petrol station pie—The coin enthusiast said keeping cash alive can help rare coins remain in circulation.
- + NAB to close 13 branches across the country in 2024—The big four bank said the decision to close the branches was ‘difficult’.
- + Bankwest to shut branches in Perth and outback WA as demand for cash services drops in move to go digital—The bank now averages fewer than 30 over-the-counter cash transactions per branch, per day.
- + A NAB bank teller refused to help a couple transfer money out of their account. She saved them from being scammed—The teller’s gut feeling saved the couple from losing $80,000.
- + Have you spotted this tiny detail on your bank statement? You may need to cancel your card - urgently—A payment authorisation scam is targeting a small number of Australian bank accounts.
- + ME bank and go app outage affecting thousands of Australians before long weekend—Services had been down for more than 24 hours.
- + David ‘Kochie’ Koch blasts Australian boomers in warning to young home loan borrowers—One group of Aussies is pocketing $671 a month more than everyone else - and the former Sunrise host says it’s not fair.
- + Westpac, St George Bank down as customers report outage for online, mobile app, phone banking—‘Christmas week and we can’t get our money.’
- + Access to cash in Australia may become harder, RBA governor Michele Bullock warns —The RBA governor has warned Australians that change is coming. Here's why.
- + Sydney HSBC bank customer ‘devastated’ after being scammed out of $50,000 in savings after seemingly innocent text —A Sydney bank customer is in a fight to recover his money and save a major surprise for his parents.
- + Westpac hit by outage after ‘routine technology update’—Many of the bank’s customers claimed their accounts ‘suddenly disappeared’.
- + NAB branch closures in QLD, NSW, VIC and ACT slammed as ‘betrayal of the community’—The branches will close in March 2024.
- + ANZ, NAB, Westpac, CommBank among banks to use customer warnings in scam crackdown—Significant changes to the way you transfer money to someone are on the way.
- + NAB banking down: Customers complain of ATM and app outages—‘Can’t even contact you guys at the contact centre as it’s closed.’
- + NAB the first of the big four banks to hike rates following RBA increase—The Reserve Bank’s increase was the 13th in the last 18 months as it attempts to rein in inflation.
- + APRA confirms closure of over 400 bank branches in Australia over 12 months—New data shows 11 per cent of the nation’s branches vanished in the last year - and regional communities are outraged.
- + Junk insurance refunds: Tracey heard about junk insurance one night before receiving a $90,000 refund—Millions of Australians are believed to be eligible for payouts. Here’s how it works.
- + Commonwealth Bank to cut almost 200 jobs across Sydney, Melbourne and Perth—The bank said it has simplified its operations with automation initiatives.
- + Nationwide ANZ banking outage reported by customers left without access—Internet banking, transactions, ATM and branch services were all impacted.
- + ANZ fined $15 million over dodgy credit card fees—The bank was found by the Federal Court to have not acted ‘honestly and fairly in dealings with customers’.
- + Westpac customers offered more convenience for cash transactions—‘We are simplifying and consolidating our operations.’
- + Commonwealth Bank customer scammed out of $40,000 and told it was his fault—‘I had blind faith in the bank — unfounded, as it turned out.’
- + Macquarie Bank’s cash move sparks fear among regional communities that other banks could follow suit—One of Australia’s major banks this week announced a plan to phase out cash transactions.
- + Macquarie Bank to scrap cash, cheques and phone payments next year—Cash, cheque and phone payment services will all go in a move to modernise its offerings.
- + Suncorp Bank customer loses half their interest from savings account over failure to provide tax file number—One Aussie noticed small increments of cash taken from their savings account. This is why - and how you can avoid it.
- + ASIC to take Westpac to court over financial hardship failures —It’s alleged the bank did not respond to financial hardship notices from hundreds of customers.
- + Commonwealth Bank introduces $10,000 cap on cryptocurrency exchanges—The move will affect certain payments. Here’s what you need to know.
- + NAB bank increases fixed rates for the second time in a week ahead of Reserve Bank of Australia decision—One of Australia’s biggest banks has made a major announcement on its mortgage rates.
- + ING removes international ATM operator fee rebate from August 1—Australian ING customers have just days left to cash in on the feature before it’s too late.
As of 12/26/24 8:10pm. Last new 12/15/24 7:24pm. Score: 399
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